Shipping policy
All orders are shipped from Madrid, Spain.
In case of a return, you can request a pickup for the package or, if you prefer, send it back to the sender’s address at your own cost.
| ZONE | DELIVERY TIME | SHIPPING COST |
|---|---|---|
| SPAIN - Mainland and Balearic Islands | 24 - 48 business hours |
|
|
SPAIN - Canary Islands, Ceuta, Melilla |
2 - 5 business days |
|
|
EUROPE - Portugal |
2 - 5 business days |
|
| EUROPE 1 - Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Romania | 3 - 5 business days |
|
| EUROPE 2 - Andorra, Vatican City, Denmark, Finland, Greenland, Iceland, Liechtenstein, Norway, Poland, Czech Republic, San Marino, Sweden, Switzerland | 3 - 5 business days |
|
| EUROPE 3 - Albania, Armenia, Bosnia and Herzegovina, Kosovo, Moldova, Montenegro, Serbia, Ukraine, Turkey | 3 - 5 business days |
|
| EUROPE 4 - Cyprus, Malta, Croatia | 3 - 5 business days |
|
| EUROPE 5 - Finland, Sweden, Czech Republic, Denmark | 3 - 5 business days |
|
| EUROPE 6 - Liechtenstein, Switzerland, Norway, Andorra, Vatican City, San Marino, Greenland, Iceland | 3 - 5 business days |
|
| EUROPE 7 - Albania, Armenia, Bosnia and Herzegovina, Kosovo, Moldova, Montenegro, Serbia, Ukraine, Turkey | 3 - 5 business days |
|
| Georgia, Gibraltar, United Kingdom, Guernsey, Jersey, Isle of Man | 3 - 5 business days |
Service unavailable |
| AMERICAS | 5 - 7 business days | €55 |
| MIDDLE EAST | 5 - 7 business days | €65 |
Rest of the World:
- We currently do not ship to countries not listed above.
- If desired, you may contact us to consider shipping options for countries not included.
CUSTOMS AND TAXES FOR COUNTRIES OUTSIDE THE EUROPEAN UNION (EU), INCLUDING THE UNITED KINGDOM
Please note that by placing an order on MIRTO.COM, the recipient is the importer and must comply with all laws and regulations of the destination country. Orders shipped to non-EU countries, including the United Kingdom, may be subject to import taxes, customs duties, and fees charged by the destination country.
The recipient of an international shipment subject to such import taxes, duties, and fees (which are charged once a shipment arrives in the recipient's country) is responsible for compliance. MIRTO is not responsible for these charges. Additional charges for customs clearance must be borne by the recipient as we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, delays beyond our original delivery estimates may occur.
Note that rejection of goods at customs by the customer will incur return, clearance, and re-importation costs that will be deducted from the customer's refund.
*Due to the change in customs regulations effective August 31, 2025, all shipments to the United States are subject to customs clearance and the payment of duties, for which MIRTO is not responsible.
